Free CRM systems for small businesses

There's no such thing as a free lunch
Milton Friedman

Your CRM system is like the lungs of your business. Data should flow in and out, keeping your business moving. There are so many systems out there, with a range of features and levels of complexity, that it can be hard to know which to use.

I'm often asked whether there are any good, free CRM systems for small businesses. Yes, there are, but you get what you (don't) pay for and each works better for a slightly different use case. So here are a few free CRM systems you can start using straight away, albeit with basic features.

Free CRM systems tend to limit:

• the number of records you can store
• the number of people that can access the system
• how much automation is available
• whether you can track correspondence or not